Mazda Vehicle Recall
عربـي

TAKATA AIRBAGS RECALL INFORMATION

It has been determined that driver and/or passenger air bags supplied by Takata are defective and extremely dangerous. In affected vehicles with Takata air bags, metal shrapnel can explode from the air bags in the event of a crash. This can cause serious injury or death to passengers.
Should you determine that your vehicle is affected by this recall, Mazda and Haji Husein Alireza & Co. Ltd. encourages you to take immediate action to have your vehicle repaired for free.
Owners of affected vehicles will be notified by SMS and will also receive a call from our customer service representative.

You can check by entering your vehicle's VIN number in the following link:
https://recall.hha.com.sa or by calling our customer service representative on this number: 800 244 0140.

Frequently Asked Questions (FAQ)

  • 1. What models and vehicle types are included in these recalls?

    Recall Models
    Model
    Subject VIN Range
    Subject Prodcution Range
    From 
    To
    From 
    To
    Mazda6
    JM7GG32F831100025
    JM7GG32F551177101
    Apr-02
    May-05
    Mazda6
    JM7GG32F761500016
    JM7GY39F061300016
    JM7GG32F271555989
    JM7GY39F571303706
    Jun-05
    Jun-05
    Nov-07
    Nov-06
    BT-50
    MM7UN316X4W345275
    MM7UN2363B0898907
    Feb-04
    May-11
    Mazda2
    MM7DE32Y8BW113822
    MM7DE3SY9FW283323
    Mar-10
    Jul-14
    BT50
    MM7UN31656W415560
    MM7UN3465B0878341
    Jan-06
    Sep-10
    CX-9
    JM7TB19A480100046
    JMZTB89A800103028
    JM7TB1MA3C0315577
    JMZTB89A800104148
    Sep-07
    Sep-08
    Jun-12
    Oct-08
    Mazda6
    JM7GH39F791101775
    JM7GH32F491126188
    Jan-08
    Dec-08
    Mazda6
    (US model)
    1YVHP81A495M00156
    1YVHZ8CB1D5M02181
    1YVHP82B595M45002
    1YVHZ8CB3C5M36136
    Apr-08
    Sep-11
    Dec-08
    Jul-12

  • 2. How can I found out if my vehicle is included in this recall?

    You can check by entering your vehicle's VIN number in the following link
    https://recall.hha.com.sa or by calling our contact center on this number: 800 244 0140.

  • 3. Why are certain Takata airbag inflators being recalled?

    In the subject vehicles, continued exposure to high levels of absolute humidity may cause the front air bag inflator housing to rupture and deploy abnormally in the event of a crash necessitating deployment of the frontal air bag. An inflator rupture could result in shrapnel and debris striking and potentially seriously injuring vehicle occupants.

  • 4. Are there any warnings or indicators that this condition exists?

    No.

  • 5. Is it safe to drive an affected vehicle?

    No, as affected Takata airbags may cause injury or harm when deployed.

  • 6. How will I be notified when a final repair or replacement is available?

    You will be contacted by one of our customer service representatives and via SMS.

  • 7. When will Mazda start to repair the recalled vehicles?

    Repair is ready to be implemented once concerned customer makes an appointment and visits us.

  • 8. Do I have to make an appointment for the vehicle recall?

    No, it is not required to make an appointment for vehicle recalls, however it is recommended to make an appointment before 1:00 PM to ensure vehicle delivery on the same day.

  • 9. Is a loaner vehicle being provided should there be a need to have one?

    Yes. If a loaner vehicle is not available at the time, you will be compensated with the amount (Sale price of car / 400) on every day of delay.

  • 10. Would it be recommended to have the affected Takata airbag disconnected?

    No. For assured safety, we recommend to have the airbag inflator repaired at our facility instead of disconnecting the component.

  • 11. Given I have had the driver airbag in my vehicle replaced previously, does this mean I won’t need to replace my current airbag?

    For safety assurance, we recommend replacing your previously replaced Takata airbags if your vehicle is under recall.

  • 12. Is the recall repair required in able to import/export my vehicle?

    Yes, it is recommended to have the vehicle repaired before importing/exporting your vehicle.

  • 13. Can the Takata airbag repair be completed within a day?

    Yes if:
    1. The vehicle entered our facility before 1 PM.
    2. No other additional repair is required for your vehicle.
    To ensure same-day delivery, we recommend making an appointment via our recall page recall.hha.com.sa after checking your VIN number or by contacting our customer service number 800 244 0140.

  • 14. How can I ensure the safety of the other Takata airbags currently in my vehicle?

    The modified airbags have passed the required standard quality assurance tests.

  • 15. Are parts now available and if so, can I have my vehicle repaired?

    Yes.

  • 16. What are the fees for the recall service?

    All recall jobs are free of charge.

  • 17. Can I replace the Takata airbag at your quick service facilities?

    No.

  • 18. Will you replace the affected Takata Airbag with a new Takata Airbag? If so, how do I ensure it is not affected?

    Yes. The newly installed airbags have been quality assured prior to installation.